With APG Airlines, all your passengers holding a 275 ticket are insured

If a 275 ticket is not accepted by the operating airline due to technical reasons and your passenger has to buy a new ticket at the airport, our new insurance refunds:

• The difference between the new ticket and the 275 ticket up to 125€ per passenger, as well as all unused coupons
• Hotel accommodation and meals up to 75€ per passenger
• Transfer fees up to 50€ per passenger

Exemptions:

• General black out at check in time
• Black listed airlines
• No show of the passenger, delayed or cancelled flights

How to request a refund:

Travel agents have to send the claim within 3 working days after the flight with:

• Invoice of the 275 ticket and invoice of new ticket
• A copy of the new ticket
• Receipt of hotel/meal/transfer paid by passengers
• Certificate of the carrier with the reason of non-embarkation
• Claim to be sent by e-mail at contact@apg-airlines.com